KiranaDoor

KiranaDoor order text updates: how a customer opts in

An unticked checkbox on the signed-in account settings page. Sample data only; no customer information.

kiranadoor.com/sms-opt-in
Privacy: kiranadoor.com/privacy · Terms: kiranadoor.com/terms

1Account, Settings: box unticked by default

By ticking this box you agree to receive text messages from KiranaDoor about your orders on delivery days (shopping started, an item or price question, driver on the way, delivered) and about payment problems or refunds on those orders, at the mobile number above. Message frequency depends on your orders. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of any purchase. See our privacy policy and terms of use.

The customer enters a mobile number. Nothing is sent until the box is ticked and saved; a number alone is not consent.

2Customer ticks the box and saves

By ticking this box you agree to receive text messages from KiranaDoor about your orders on delivery days (shopping started, an item or price question, driver on the way, delivered) and about payment problems or refunds on those orders, at the mobile number above. Message frequency depends on your orders. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of any purchase. See our privacy policy and terms of use.

The full disclosure sits directly under the box. Saving records the time, the number and the page with the consent.

3Confirmation after saving

Email

Order emails always reach you and cannot be switched off: your order confirmation, price questions and approvals, substitutions, payment and refund notices, and cancellations.

Text messages

On. We text you on delivery days. Reply STOP to any text to stop.

Push notifications

Push is set per device, from the notification prompt in the app or browser you want to use.

Questions about our messages? Write to support@kiranadoor.com or see how we use your information.

The notification settings confirm the choice and repeat how to stop. Unticking the box or replying STOP switches texts off again.

Program

  • Name: KiranaDoor order text updates, sent from (703) 687-0907.
  • Content: service messages about the customer's own orders only (shopping started, price or item question, driver on the way, delivered, payment problems or refunds). No marketing.
  • Frequency: varies with orders, usually a few messages on each delivery day. Message and data rates may apply.

Opt out, help and privacy

  • Opt out: reply STOP to any message (one confirmation, then no further texts) or untick the box in the account.
  • Help: reply HELP or email support@kiranadoor.com.
  • Privacy: no mobile information is shared with third parties or affiliates for marketing; opt-in data and consent are not shared with any third parties. Details in the privacy policy and terms of use.